In valid circumstances, we grant refunds. However, please notify us as soon as possible if a faulty or damaged item has been sent. You can reach us by phone at +1 (858) 943-3886 or by writing to us at support@giftbasketworldwide.com (7:00 AM to 1:00 AM, Monday-Sunday). Our representative will get in touch with you and may need more information regarding the delivered product or any flaws in it. We need your cooperation and help to finish the process and solve your problem as quickly as possible.

In sincere situations, the business will only refund you for the defective or damaged goods. If the wrong product is delivered, the company will either replace it with the correct one or reimburse the cost of the incorrect goods.

The company disclaims liability and makes no return promises in the following circumstances:

Deliveries of flowers, plants, fruits, candies, gifts, and preserved goods are made to invalid addresses that the sender has provided. Unsuccessful deliveries are caused by the receiver either refusing to accept the delivery or not being home when it is made at the address specified by the sender. Issues with product quality are brought on by the recipient's poor handling of the merchandise.

Cancelling an order is possible if we get the request at least 24 hours before the scheduled delivery date. In this case, we will give you a full refund.

We will contact you as soon as we refund your payment for the portion that was not delivered. If we are unable to fulfil all or a portion of your order (the product or any substitute product will be given to you). After receiving confirmation from the customer or beneficiary by mail or phone, our company will conduct the online refund. Refunds take 10 to 15 business days to appear in your account after being processed.